FAQ

The Ins And Outs of How We Do Business

WHAT AREAS DO YOU SERVE?

We proudly serve homes and businesses throughout Whatcom County including Ferndale, Bellingham, Lynden, and surrounding areas.
DO I NEED TO PROVIDE CLEANING SUPPLIES AND EQUIPMENT?

No, we bring our own professional grade cleaning supplies and equipment. However, if you have specific products you'd like us to use, just let us know!
ARE YOU LICENSED AND ENSURED?

YES! Top Tier Cleaners is fully licensed and insured for your peace of mind.
DO YOU FOLLOW HEALTH AND SAEFTY GUIDLINES?

YES! We use hospital-grade disinfectants , wear gloves, and follow all recommended safety protocols to ensure a clean and safe environment.
ARE YOUR CLEANERS BACKGROUND CHECKED?

YES! All our team members undergo thorough background checks and training to ensure professionalism and trustworthiness.
HOW MUCH DO YOUR SERVICES COST?

Our pricing depends on the size of the space and the level of cleaning required. We offer affordable monthly plans starting at $300 for apartments, $500 for larger homes, and $700 for businesses. contact us for a personalized quote!
DO YOU OFFER ONE TIME CLEANING SERVICES?

YES! We provide one-time deep cleans, post construction cleanups, and move-in/move-out cleanings with no long term commitment.
WHAT TYPES OF SERVICES DO YOU OFFER?

We offer: Residential cleaning (regular, deep, and move in/move out) Commercial & office cleaning Post-construction cleanup Customized cleaning plans

Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

We accept multiple payment methods for your convenience, including:

✔️ Cash

✔️ Credit/Debit Cards (Visa, MasterCard, AmEx, Discover)

✔️ Zelle, and Cash App

✔️ Invoices for Business Clients (Net 15 or Net 30 available upon approval)

Cancellation Policy

We understand that things come up! If you need to cancel or reschedule, please notify us at least 24 hours in advance to avoid a cancellation fee.

Satisfaction Guarantee

Your satisfaction is our top priority! If you’re not 100% happy with our cleaning service:

✔️ Let us know within 24 hours, and we’ll come back to fix any issues at no extra cost.

✔️ We strive for excellence, and if we ever fall short, we’ll make it right!